At Dr. Chatbot’s office

At Dr. Chatbot’s office


Chatbots have the potential to address large audiences efficiently and have demonstrated benefits in many areas of the health field: mental disorders (depression, anxiety, schizophrenia, substance abuse), sexual (HIV/AIDS), nutritional and metabolic (obesity, allergies, diabetes), and physical and mental well-being.

Chatbots take advantage of resources provided by our mobile phones. They can use their sensors to collect the mood, location and biometric data of users to feed them artificial intelligence algorithms. GPS and accelerometer data can serve as indicators of physical activity, facial recognition can help recognize the user’s mood or, in conjunction with a heart rate monitor, provide advice to patients with heart conditions. Chatbots learn from the data collected to generate natural, interesting and personalized conversations.

In this communication, we will see how chatbots are used in the health area, along with real experience, based on a chatbot to help measure blood pressure.


Full name: Juanan Pereira
Filiation: University of País Vasco


Juanan Pereira is a lecturer in the Department of Languages and Computer Systems at the University of the Basque Country, where he has been teaching since 2008. Previously he worked as an ICT engineer in the Chamber of Commerce, Industry and Navigation of Gipuzkoa and as Technical Director in the web development agency Arista. During his doctoral thesis he developed Babelium Project, a web platform for the oral practice of second languages. Currently, his research area focuses on eLearning, chatbots and web engineering.